About Us

CallCloud are nbn™ Business Accredited Advisers providing strategic ICT consulting to Australian organisations.

We aren’t a telco, Internet Service Provider or nbn™ RSP. We are industry experts that can guide you through a rapidly changing technology environment

Our areas of expertise include:

  • ISDN migration strategy including Business Phone System replacement, Unified Communications (UCaaS), Contact Centre (CCaaS)
  • Global Roaming Data solutions for Travel Agents, Corporate Travellers, UCaaS & IoT Providers
  • Business nbn™ strategy including the Technology Choice Program
  • (WAN/MPLS) optimisation using Software Defined Networking (SD-WAN)

The value we bring to our clients:

  • We act as trusted advisers, helping you make the right technology decisions quickly so you can get on with growing your business
  • We simplify complex technology decisions by understanding your business problems and 
  • We reduce the risk of mispurchase
  • We ensure your implementation runs smoothly enhancing change management succeed
  • Increase stakeholder & employee engagement

Our value proposition to our vendor & service provider partners is:

  • We introduce you to well qualified opportunities that have less friction, a shorter sales cycle
  • We facilitate implementations that run smoothly and have lower onboarding costs
  • We provide a conduit for honest feedback, process & product improvement
  • We help customer's succeed, reducing churn & NPS
  • We invest time and effort in skilling our team, for the vendors we recommend
  • We use your products where possible

Our methodology:

  • We ask lots of questions to gain a deep understanding of your business: culture, challenges, goals & budget
  • We analyse your situation, identifying business opportunities and produce an action plan with clear recommendations
  • We introduce you to quadrant leading or disruptive, providers that solve business problems and deliver an excellent ROI

Briefly outline your requirements below we'll contact you soon to see how we can assist.

Write to us